Big Truck TV
With issues that include long response times, abandoned calls, lost or forgotten information, unnecessary interruptions, lack of documentation and poor load-balancing, these frustrations remain the same today as they were 10 years ago. Why? Because the technology to fix the core problem didn't exist. Until now! Until NextMail with Intelligent Queuing! Intelligent Queuing is a form of communications triage. Much like emergency room doctors deal with patients, Sprint's NextMail allows dispatchers to deal with incoming calls from the field need their immediate attention and which could wait?