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1. INTRODUCTION AND GENERAL TERMS

Big Truck TV Inc. is committed to protecting you and your family's personal information when you are using Big Truck TV services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through bigtrucktv.com website.

In order to provide you with the full range of Big Truck TV services, we are sometimes required to collect information about you. This privacy policy explains the following:

  • what information Big Truck TV Inc. may collect about you;
  • how Big Truck TV Inc. will use information we collect about you;
  • when Big Truck TV Inc. may use your details to contact you;
  • whether Big Truck TV Inc. will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;
  • the use of cookies on Big Truck TV Inc. website and how you can reject these cookies.

As set out above, Big Truck TV Inc. is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information.

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

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2. WHAT INFORMATION WILL BIG TRUCK TV INC. COLLECT ABOUT ME?

When you sign up to participate in or receive a service from the bigtrucktv.com website, such as newsletters, competitions, live chats, message boards or register with the single universal online registration system used across different parts of bigtrucktv.com "Single Sign-On", we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable Big Truck TV Inc. and its service providers to provide you with the services you select. Please note that sometimes on particular web pages we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. your employment status). When we do this we will specify further on these web pages why we are collecting your information and how we will use it. Big Truck TV Inc. also uses cookies (see paragraph 13 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

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3. HOW WILL BIG TRUCK TV INC. USE THE INFORMATION THE COLLECT ABOUT ME?

Big Truck TV Inc. will use your personal information for a number of purposes including the following:

  • for "service administration purposes", which means that Big Truck TV Inc. may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
  • to contact you about a submission you have made to the websites, including any content you provide.
  • to personalise the way Big Truck TV content is presented to you;
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
  • to analyse and improve the services offered on bigtrucktv.com. e.g. to provide you with the most user-friendly navigation experience.

Where Big Truck TV Inc. proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. WHEN WILL BIG TRUCK TV INC. CONTACT ME?

Big Truck TV Inc. may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that Big Truck TV Inc. can deliver the services to you;
  • where you have opted to receive further correspondence;
  • in relation to any contribution you have made to bigtrucktv.com, e.g. on Big Truck TV Inc. questions and answers boards;
  • to invite you to participate in surveys about Big Truck TV Inc. services (participation is always voluntary); and
  • for marketing purposes where you have specifically agreed to this (see paragraph 5 below)

Local pages will give you detailed information about how Big Truck TV Inc. will contact you in relation to specific services.

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5. WILL I BE CONTACTED FOR MARKETING PURPOSES?

Big Truck TV Inc. won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

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6. WILL BIG TRUCK TV INC. SHARE MY PERSONAL INFORMATION WITH ANYONE ELSE?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within Big Truck TV Inc. However, sometimes Big Truck TV Inc. uses third parties to process your information. Big Truck TV Inc. will require these third parties to comply strictly with its instructions and Big Truck TV Inc. will require that they do not use your personal information for their own business purposes.

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7. OFFENSIVE OR INAPPROPRIATE CONTENT ON BIG TRUCK TV INC. WEBSITE

If you post or send offensive, inappropriate or objectionable content anywhere on or to bbc.co.uk, or otherwise engage in any disruptive behavior on bigtrucktv.com, Big Truck TV Inc. may use your personal information to stop such behavior.

Where Big Truck TV Inc. reasonably believes that you are or may be in breach of any of the laws of USA (e.g. because content you have posted may be defamatory), Big Truck TV Inc. may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behavior.

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8. WHAT IF I AM A USER AGED 16 OR UNDER?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Big Truck TV Inc.'s website. Users without this consent are not allowed to provide us with personal information.

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9. HOW LONG WILL BIG TRUCK TV INC. KEEP MY PERSONAL INFORMATION?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Big Truck TV Inc. or Big Truck TV Inc.'s corporate retention schedule (this is a database that defines which documents should be kept and for how long). In the case that you wish to cancel your registration as a bigtrucktv.com member, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.

Where you contribute to bigtrucktv.com, Big Truck TV Inc. will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

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10. CHANGES TO BIG TRUCK TV'S PRIVACY POLICY

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any bigtrucktv.com website. The date of the most recent revisions will appear on this page.

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11. COOKIES POLICY - INFORMATION BIG TRUCK TV INC. COLLECTS FROM YOU
a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of bigtrucktv.com features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to bigtrucktv.com, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does Big Truck TV Inc. use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

Big Truck TV Inc. also may use a number of independent measurement and research companies. They gather information regarding the visitors to Big Truck TV site on our behalf using cookies, log file data and code which is embedded on our website. Big Truck TV Inc. use this type of information to help improve the services it provides to its users. Big Truck TV Inc. strictly require that third parties do not use any information for their own business or other purposes (see paragraph 6 above). Certain other areas of bigtrucktv.com may use cookies for a specific reason. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.

12. CONTACTING BIG TRUCK TV INC. ABOUT THIS PRIVACY POLICY

If you have any questions or comments about this Privacy Policy please contact:

Big Truck TV Inc.
366 Adelaide St. West, Unit 103,
Toronto, ON, M5V 1R9
 
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